AI for Brand Visibility — Zapier x Profound Webinar
Webinar notes from "AI for Brand Visibility" with Zapier and Profound.
Chat + meeting transcript ↗
AI Search Evolution
AI search is growing rapidly at Zapier, already reaching ~4% of total traffic within a few months.Conversion rate from AI search is 4x higher than traditional search traffic.Traditional search still accounts for 96% of traffic volume, but AI search signups show ~14% higher conversion.Model updates can cause dramatic spikes and drops in AI search performance as models change content selection and volume.- The team is still working on making performance more consistent as models evolve.
Answer Engine Optimization (AEO) vs Traditional SEO
AEO behaves very differently from SEO.- Only ~39% overlap between ChatGPT answers and Google SERP results.
Classic SEO metrics (referring domains, backlinks, authority scores) explain only 4–7% of AI citations.Content quality, expertise, and freshness explain ~93% of variance in citations.LLMs explore deeper into result pages instead of just focusing on top results like humans.
AEO Ranking Metrics (Maturity Curve)
Mentions – brand is referenced when relevant topics are discussed.Citations – content is used as a source of truth in AI answers.Referrals – AI mentions drive actual traffic.Sentiment – positive vs negative brand perception in AI-generated responses.
Content Freshness as a Critical Success Factor
Content published within 13 weeks sees ~50% higher citation rate than older content.High-quality content is essential for LLM visibility.Answer engines primarily evaluate four key elements before deciding on citations:- URL structure – semantic, natural language paths.
- Title quality – clarity and relevance.
- Description quality – concise and informative.
- Content snippet relevance – how well the visible snippet matches the query.
Early Best Practices for AEO
Reddit is emerging as a top cited source because AI systems look for opinionated, first-hand perspectives.YouTube is increasingly important as Google integrates video data into AI Overviews.FAQ-style formats perform exceptionally well, with up to +848% visibility lift for e‑commerce.Speed advantage for smaller companies:- AI systems can pick up new content in ~2 days, much faster than traditional SEO cycles.
Zapier’s 2025 AEO Experiments
Brand perception- Competitor comparison pages.
- Optimizing SMB-focused content.
Topic leadership- Expanding into AI orchestration keywords.
- Encouraging employee-journalist style content.
Pricing optimization- Deep, comprehensive pricing articles to become the default LLM reference.
Content syndication- Distribution via the Stacker network to reach local news publishers.
Getting Started Recommendations
Begin with content optimization, not net-new volume.Focus on existing high-quality content and make it easier for AI to discover and understand.Use natural language URLs (observed ~11.4% lift in citations).Add FAQ sections on key product and category pages.Test speed and publishing velocity rather than sheer content volume, especially for smaller teams.
Visuals and Slides
Below are slides and working materials captured from the webinar and follow-up work.










Working Approaches
Explorations and working approaches based on the session:






Zapier Use Case
Specific Zapier AEO use-case illustration:
